We may collect the following types of information:

1) Information You Provide

When you fill out forms on our website (such as contact, trial requests, or program inquiries), we may collect:

• Full name

• Email address

• Phone number

• Program interest (Kids, Adults, After School, etc.)

• Any message or notes you submit

2) Automatically Collected Information

When you browse our website, we may automatically collect certain information such as:

• Device type and browser type

• IP address (approximate location)

• Pages visited and time spent on the site

• Referring website (if applicable)

This helps us improve website performance and user experience.

We do not sell your personal information.

We may share your information only in the following situations:

• Service providers that help us operate the site and manage communications (such as email systems, form tools, scheduling tools, CRM systems, and analytics)

• Legal requirements if we are required to comply with laws, regulations, or legal requests

• Business protection to prevent fraud, enforce policies, or protect rights and safety

We may use analytics services (such as Google Analytics or similar tools) to understand how visitors interact with our website. These services may collect anonymous usage data to help improve performance and content.

If we use advertising tools (such as Meta Pixel or Google Ads), they may help us measure marketing results and show relevant ads. You may be able to adjust ad preferences through your browser or platform settings.

Some of our programs are designed for children, but our website is intended for parents/guardians and general visitors. We do not knowingly collect personal information from children under 13 without a parent or guardian submitting it on their behalf.

If you believe a child has submitted personal information directly, please contact us and we will remove it.

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information only as long as needed to:

• Provide services and respond to requests

• Maintain business records

• Comply with legal obligations

• Resolve disputes or enforce our policies

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request corrections to your information

• Request deletion of your information (when applicable)

• Opt out of marketing messages at any time

To make a request, contact us using the details listed below.

Our website may contain links to third-party websites (such as social media platforms or external resources). We are not responsible for the privacy practices of those third-party sites.

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Updates will be posted on this page with a new effective date.

If you have questions about this Privacy Policy or how your information is handled, contact us:

Website: Baystate Taekwondo Academy

Contact Email: baystatetkd@verizon.net

Phone: (508)766-0636

Address: 25 School St, Framingham, MA 01701